Privacy Policy
At La Cookilería, your privacy and the trust you place in us are fundamental. We want you to feel safe when sharing your information and to clearly understand how we use your data and protect your rights.
Who is responsible for your data?
I’m Eva Menéndez Nicolás, responsible for La Cookilería and the processing of your personal data. My NIF corresponds to my professional activity, and the establishment’s address is Calle Laredo, 6, 30004 Murcia, Spain. You can contact me with any questions by email or by calling 681 87 69 54.
What data do we collect and why?
We collect the information you voluntarily provide when you contact us through social media or place an order. This may include:
- Contact details: name, email address, and phone number if you choose to provide it.
- Service-related information: order details or preferences.
We use this information to:
- Respond to your inquiries and send you requested information.
- Manage and process your orders.
- Issue invoices and comply with our legal obligations.
How long do we retain your data?
We will retain your personal data for as long as necessary to respond to your inquiries, process your orders, or maintain an active customer relationship. We comply with the retention periods established by current tax and commercial regulations.
Your rights regarding your data
As the owner of your data, you may exercise the following rights at any time:
- Access: know what data we hold about you.
- Rectification: request corrections if you find any errors.
- Erasure: request deletion of your data when it’s no longer needed.
- Restriction of processing: limit the use of your data under certain circumstances.
- Objection: object to the use of your data for specific purposes.
- Portability: request that we transfer your data to another provider in digital format.
To exercise these rights, you can contact us via the contact form or by email. We will respond as soon as possible and free of charge. We may need to verify your identity to ensure your security.
Additionally, you have the right to file a complaint with the Spanish Data Protection Agency. You can do so through their online platform.
Cookie Policy
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Privacy Policy Updates
We may update this policy occasionally to reflect legal changes or internal improvements. We recommend reviewing it periodically to stay informed.
Thank you for trusting La Cookilería. If you have any questions about this Privacy Policy, don’t hesitate to contact us.